Shipping Policy
Kahee's Plants Shop using custom products packaging.
All orders above $50 ship for free.
We've partnered with Fedex, UPS and USPS to deliver across North America. We're so confident in our partnerships that we guarantee that the plant will get to your in tip top shape.
We will generally process your order within 2-7 business days of your order being placed. However, products received damaged are always covered by our 30-Day Guarantee.
EXPRESS SHIPPING
Express shipping is when you need a delivery within 3 days. If you are not satisfied with your order, please contact our customer satisfaction team and we will be sure to make it right.
TRACKING ORDERS
When your order is ready to be shipped, you will receive a Shipment Confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been processed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. Please give the tracking about 24 hours to become live.
You may also contact our Customer Service by email us at kaheesplants@gmail.com.
Make sure to include your Order Number and your Name when reaching out to our Customer Service Representative to help expedite the process.