Shipping Policy


Kahee's Plants Shop using custom products packaging. 

We've partnered with Fedex, UPS and USPS to deliver across North America. We're so confident in our partnerships that we guarantee that the plant will get to your in tip top shape.

Once you place an order, we typically process it within 2-7 business days. We strive to ensure a prompt turnaround time for order processing. However, if you happen to receive a damaged product, please rest assured that it is covered by our 30-Day Guarantee. We will gladly address any issues and provide a suitable resolution.

Our goal is to provide you with the best shopping experience and deliver healthy plants right to your doorstep. If you have any further questions or concerns, please feel free to reach out to us.


When your order is ready for shipment, you will receive a Shipment Confirmation email from us. This email will provide you with all the necessary details, including your tracking number and a link to the selected carrier's website. To track your order, simply click on the provided tracking number.

If you have any further inquiries or need assistance, please feel free to contact our Customer Service team. You can reach us by emailing We will be more than happy to assist you.

To expedite the process when contacting our Customer Service Representative, please make sure to include your Order Number and your Name in your communication. This will help us locate your order quickly and provide you with the necessary assistance in a timely manner. Thank you for your cooperation.